We can virtually ship to any address in the world except Australia. All orders are shipped the next day with the exception of weekends/holidays. Orders take around 1-3 days to arrive for domestic and 1-4 or 6-10 business days or for international depending on the shipping service selected.
*International orders over 10 LB (ex. 11 LB, 20 LB, 30 LB ect...) are automatically shipped using UPS WORLDWIDE EXPRESS 1-4 BUSINESS DAY MAIL (Takes approx. 4-6 normal days to reach the UK and other countries)
*Note that some countries do not allow kava products so please make sure to check with your customs before you place an order. It will be the sole responsibility of the buyer, once shipped we do have any control of any packages. If you are concerned about how we declare your package (ex. herbal supplement, food supplement, ect...) or have any questions/requests, please feel free to Contact Us anytime.
You may return most new, unopened items within 15 days of delivery for a full refund. Buyer will be responsible for return shipping.
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (3 to 5 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, please Contact Us with your order number and details about the product you would like to return. We will respond quickly with instructions for how to return items from your order.
Domestic Shipping Rates:
1-3 Day USPS Priority Mail
8 OZ = $4.99
1-4 LB = $8.99
5-10 LB = $14.99
Every additional 10 LB = $14.99
International Shipping Rates:
6-10 Business Day USPS Priority Mail International
1-4 LB = $39.99
5-10 LB = $79.99
Every additional 10 LB = $79.99
*Faster shipping options available at checkout like UPS worldwide express 2 day mail*